If you're reading this, you've agreed to a few simple things. The text, images, and design of this site belong to us unless attributed otherwise. You can quote short passages with credit, but please don't republish the catalogue, product photos, or written content wholesale. We list prices in good faith and they're current as of publication, but anything we list — prices, availability, hours, lead times — can change. We reserve the right to turn down a booking or order, with a full refund. We stand behind what we make: if something arrives damaged, isn't what you ordered, or doesn't meet the description, tell us and we'll repair, replace, or refund without argument. None of this affects the statutory rights you have as a consumer where you live.
These Terms of Service ("Terms") govern your use of the website and services provided by HLT ("we", "us", or "our"). By using our services you agree to these Terms. Last updated on 2026-06-25.
These Terms apply to all matters relating to your use of our services. Any specific rules we publish separately also form part of these Terms.
You agree to use our services in compliance with applicable law and these Terms. All images, text, and designs on this site are the property of HLT or their respective rights holders.
Prices, availability, and operating status may change without notice. Please contact us for the latest information. Unless otherwise stated, listed prices include consumption tax.
Reproduction, redistribution, modification, or commercial use of any content on this site without permission is prohibited.
You must not violate the law, infringe the rights of us or third parties, submit false information, interfere with the operation of the service, or engage in any conduct we deem inappropriate.
We make reasonable efforts to keep information accurate but do not warrant its completeness or fitness for a particular purpose. Except in cases of our wilful misconduct or gross negligence, we are not liable for damages arising from use of the service.
These Terms are governed by the laws of Japan. Any dispute shall be subject to the exclusive jurisdiction of the court having jurisdiction over our place of business as the court of first instance.
We may revise these Terms as necessary. Revised Terms take effect when posted on this page.
For questions about these Terms, please contact HLT (Takaramachi 1-7-5, Katsushika Ward, Tokyo 124-0005, Japan) / mail@highlandthornway.com (phone: +81 3-3691-8020).